Job Opportunities

Clinical Manager

• Job Requirements and Duties:

Under the supervision of the Executive Director, the (Bilingual) Clinical Manager provides
oversight and support for all clinical functions in all programs, including clinical supervision to
two clinical teams. The Clinical Manager works collaboratively with the Executive Director,
Associate Director, and Administrative Services Manager and staff in the planning,
implementation, and management of clinical aspects of new and existing programs.
The primary focus of the Clinical Manager is to ensure clinical excellence in the Agency and that
the programs operate as a person-centered continuum of high-quality, evidence-based, trauma-
informed services. The clinical manager will supervise both the Adult Team - a team of clinicians
that meets with court-ordered Family and Children’s Services clients - and the Medi-cal Team -
a team of clinicians that works with Medi-cal-eligible youth ages 3 - 21. The clinical manager will
provide clinical supervision for both teams, which includes weekly individual supervision for
unlicensed individuals, weekly group supervision for the Medi-cal team, and bi-monthly group
supervision for the Adult Team. The clinical manager will also act as a liaison between the
Parents Center and Children’s Behavioral Health for the Medi-cal team.
The ideal candidate is a licensed behavioral health professional, preferably bilingual and
bicultural, with experience in AVATAR / Medi-cal billing and in working with both youth and adult
populations.
The Clinical Manager is a dynamic, comprehensive position that includes the following
responsibilities:
● Monitors and oversees Medi-cal staff productivity, QI and Compliance, Quality
Assurance, CQI, Licensing, and Certification
● Builds and maintains positive relationships with community partners, and ensures
effective interactions/ communications with collaborators and other interfacing agencies.
● Serve as the agency HIPAA officer
● Lead quality improvement initiatives and provides feedback for the continuing
improvement of systematic functions, including oversight of Sentinel Events
● Ensure treatment programs meet all clinical and regulatory standards
● Initiate and review corrective action planning as needed to meet utilization and service
goals
● Work with the Executive Director on strategic planning for the agency, including creating
a trauma-informed, learning-oriented office culture / environment and staff development
plans

● Design and maintain criteria used in clinical decision-making, service determination, and
utilization based on current best practices and industry standards
● Provide effective clinical, individual and group supervision to license-track staff
● Provides oversight of crisis interventions, individual counseling, treatment plan
development, case management and discharge planning services.
● Approves and reviews clinical documentation including, Service plans, Assessments,
Avatar requirements, and QI requirements; input diagnoses for all clients, tracks and
submits required reports
● Perform Mental Status Exam and completes diagnosis for youth clients
Education, Experience, and Qualifications
● Must have:
○ Current CA clinical license (LMFT, LCSW)
○ 5+ years of relevant experience, including direct clinical service to clients and
supervision of professional clinical staff
○ Experience delivering services within a trauma-informed setting or relatable
clinical experience
○ Experience with multiple evidence-based practices
○ A strengths-based approach and a leadership style which is values-driven, and
models accessibility and integrity for staff and the community we serve.

● Ideally have:
○ 3+ years of leadership experience
○ Strong knowledge of State and Federal healthcare laws, rules, and regulations,
including - but not limited to - HIPPA, DHCS, and Medi-cal
○ Proficiency in continuous quality improvement processes
○ Experience designing and delivering relevant content-specific trainings
○ Experience implementing agency-wide initiatives
○ Strong computer literacy
○ Ability to speak and write in both Spanish and English
○ You will be using AVATAR, the county’s web based billing and tracking
database. Experience using this database is desirable but not required; however,
you must communicate effectively and be able to use or learn current technology
including electronic health records, in the following areas: case notes,
assessments, treatment plans, case management

At the Parents Center, we believe that hiring staff that reflect the populations that we serve is
essential, and that historically marginalized communities - including BIPOC humans, LGBTQ
humans, women, and humans with lived experience related to this work - must be centered in
the work that we do. As such, we strongly encourage applications from people with these
identities or who are members of other marginalized communities.
We Provide
● A supportive, anti-racist, trauma-informed, learning-oriented work environment alongside
a highly engaged and compassionate team of colleagues

● An opportunity to do meaningful work in our community
● Signing bonus after 90 days of employment
● Competitive pay, with a pay increase after first 90 days of employment
● Flexible schedules
● Diverse training opportunities
● Benefits including:
○ Dental insurance
○ Health insurance
○ Vision insurance
○ Retirement plan
○ Paid time off

Extra Details
Job Type: Full-time preferred
Starting Pay: $42/hour; $43/hour if bilingual; potential to negotiate based on experience
Work Location: Offices in Santa Cruz and Watsonville

Bilingual Mental Health Therapist

• Job Requirements and Duties
  The Parents Center is currently hiring a licensed or license-eligible therapist to provide
  counseling services for parents with open child welfare cases. Position involves assisting
  parents in meeting their court-ordered case plan requirements; extensive collaboration with
  other service providers to support family treatment goals; and working with parents who have
  experienced trauma, both in the past and currently with their involvement in the child welfare
  system.
  Minimum Qualifications
  ● Master's level education in Social Work, Psychology or related field
  ● A high level of flexibility, reliability, and organization
  ● Writing and computer skills, including writing professional case notes
  ● Adherence to all confidentiality requirements
  ● Knowledge of:
  ○ Symptoms and behaviors of mental health
  ○ Principles and methods of interviewing, counseling, crisis intervention and
  assessing psychosocial behaviors
  ○ Diagnostic and Statistical Manual of Mental Disorders (DSM) Criteria
  ○ Strength based and culturally appropriate services

• Preferred Qualifications
  ● Previous experience providing therapy
  ● Previous experience working with mandated clients
  ● Ability to provide CBT, DBT, and/or EMDR or other trauma-informed treatments
  ● Bilingual in English/Spanish
  At the Parents Center, we believe that hiring staff that reflect the populations that we serve is
  essential, and that historically marginalized communities - including BIPOC humans, LGBTQ
  humans, women, and humans with lived experience related to this work - must be centered in
  the work that we do. As such, we strongly encourage applications from people with these
  identities or who are members of other marginalized communities.
  We Provide
  ● A supportive, anti-racist, trauma-informed, learning-oriented work environment alongside
  a highly engaged and compassionate team of colleagues
  ● An opportunity to do meaningful work in our community
  ● Signing bonus after 90 days of employment

• ● Competitive pay, with a pay increase after first 90 days of employment
  ● Flexible schedules
  ● Hourly pay differential for bilingual skills awarded upon qualification
  ● Weekly clinical supervision / clinical hours for license-track clinicians
  ○ Our clinical supervisor is highly experienced and passionate about their role in
  supporting clinicians who are new to the mental health field

• ● Diverse training opportunities
  ● Benefits including:
  ○ Dental insurance
  ○ Health insurance
  ○ Vision insurance
  ○ Retirement plan
  ○ Paid time off

• Extra Details
  Job Type: Full-time preferred
  Starting Pay:
  Unlicensed: $29/hour; $30/hour if bilingual
  Licensed: $31/hour; $32/hour if bilingual
  Potential to negotiate based on experience
  Work Location: Offices in Santa Cruz and Watsonville

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About the agency

Parents Center is a Non Profit agency that has been providing Mental Health services to youth and families for over 30 years. We provide counseling/therapy services to at risk families throughout Santa Cruz County, utilizing wrap around services in multiple settings, including families, homes, schools, community and our offices.